• 57 Sloane Street, The Campus, Wanderers Building, Bryanston, 2021
  • +27 (0)10 003 7864
  • info@moderncentric.co.za
  • Mon - Fri: 8:00am - 6:00pm

Trusted Turnkey Solutions

FOUNDED ON PURPOSE AND PASSION

Founded in 2013 by Mr. Zakhele Mgobhozi, Modern Centric a division of Modern Centric Holdings is a 100% Black Owned South African based company that specialises in a specific customer niche: customer interaction centres. We provide customised solutions for our valued clientele, resulting in maximum revenue and strong stakeholder relationships.

Modern Centric offers a wealth of expertise and an excellent industry reputation within the turkey solution environment. With simplified commercial engagements, it is easy for our clients to choose to do business with us, while our SMME status ensures that as a service provider, we tick all the boxes for enterprise development strategy and preferential procurement spending.

As passionate customer turnkey experts, Modern Centric offers its clients a total turnkey solution for their business objectives. Our services include space planning, interior design and contact centre set up, quality management, contact centre audits and self service solutions.

In addition to contact centre management consulting and customer experience strategy compilation, we provide human capital solutions such as learning and development initiatives and talent acquisition. Our services include advisory, full project management, radical disability solutions, and employee wellness program management.

Our key drivers include reliability, innovation, timeous delivery and effi ciency, ensuring that all projects are completed with a high level of excellence. We are committed to providing our clients with the best possible services, and always maintain an optimal level of quality that meets the needs of our clientele. As a team, we are dedicated to working together with our clients, providing professional services and building strong partnerships with all our stakeholders. Through continuous excellence and industry innovation, we take the time to understand each client, their needs and their specific requirements. The result is a complete customer interaction solution that is ideally suited to our clients’ personal and business needs, at a competitive price without compromising on quality.